Frequently Asked Questions

Parsley is a digital business card with an AI chatbot. Share it in LinkedIn outreach, email signatures, cold emails, or in person. Prospects ask questions 24/7, you capture their contact info and see what they care about - before the first call. Built for BDRs, SDRs, account executives, sales managers, and RevOps teams.

LinkedIn doesn't capture their email or phone. Parsley does - and syncs it to your CRM, not your social feed. Plus, you control what they see: your calendar, your links, your chatbot that answers their questions while you sleep.

Parsley has everything you'd expect from a digital business card - contact sharing, QR codes, CRM sync, lead capture, and team management. But Parsley goes further with an AI-powered chatbot that engages prospects 24/7, answers their questions from your uploaded documents, and shows you exactly what they care about before you ever speak. It reveals buyer intent that other tools simply can't.

Parsley works best for professionals who meet a lot of people: BDRs/SDRs hitting quota, account executives, sales managers, founders, consultants, and RevOps teams who need visibility into prospect engagement. If you're tired of cold outreach that goes nowhere, want to know what prospects care about before calls, or need warm leads instead of cold rejections - Parsley is built for you.

Getting started takes minutes. Sign up, create your profile with your contact info and branding, then start sharing via your unique link or QR code. No app download required for you or your prospects - they scan your QR code and see your profile in their browser. You can update your profile anytime and everyone with your link will always see the latest version.

Your Parsley chatbot tracks every question prospects ask - pricing, features, comparisons, integrations. Before your first call, you'll know exactly what they're interested in. Our topic classification shows trends across your conversations, and 'knowledge gap' tracking reveals questions you should address in your content. It's buyer intent data that helps you prepare better pitches.

Every Parsley profile includes a chatbot powered by Google Gemini. Upload your documents (PDFs, sales decks, FAQs) and the chatbot answers prospect questions 24/7 based on your content. You can customize the chatbot's tone and behavior with editable instruction templates to match your brand voice. The AI learns from your content and won't make things up - if it can't answer from your docs, it says so.

Yes. The chatbot works 24/7 - while you're on the phones, in meetings, or asleep. When prospects visit your profile at 10pm, they get instant answers about pricing, features, or anything in your uploaded documents. For BDRs making 80+ dials a day, it's like having a second rep working your pipeline. You wake up to a log of exactly what they asked, so you can follow up with context instead of starting cold.

The chatbot answers questions based on documents you've uploaded - pricing info, product details, company background, FAQs, and more. It won't make things up. If it can't answer from your docs, it says so, and you see those 'knowledge gaps' in your analytics to improve your content over time.

The chatbot accepts PDF, TXT, and Markdown (.md) files, up to 25 MB each. Upload sales decks, pricing sheets, product docs, FAQs, case studies - anything you want the chatbot to answer from. Most teams start with 3 to 5 key documents and add more as they identify knowledge gaps. The chatbot only answers from your uploaded content, so it never makes things up.

Parsley's knowledge gap tracking shows you exactly which questions the chatbot couldn't answer from your existing documents. Review these gaps in your analytics dashboard, then upload new or updated documents to fill them. Over time, your chatbot gets smarter because you're feeding it the content your prospects actually ask about - not what you guess they want to know.

Yes. Parsley includes three starter templates - Professional, Friendly, and Technical - that set the chatbot's tone with one click. You can also write fully custom instructions (up to 2,000 characters) to match your brand voice, specify how to handle pricing questions, or add any other guidelines. There are also four welcome message presets to control how the chatbot greets visitors.

Yes. The chatbot automatically responds in whatever language the visitor writes in - French, Portuguese, Spanish, German, and any other language supported by the AI model. If your prospects are international, they can ask questions in their own language and get answers from your uploaded documents. No setup required.

When visitors chat, you capture their questions and interests - even if they never fill out a form. The chatbot tracks which topics drive engagement (pricing, features, comparisons) so you know what matters to prospects before your first conversation. For BDRs, these are warm leads who self-qualified - not cold interruptions. Follow up on what they actually asked, not what you guessed they'd care about.

Yes. When someone saves your contact details or fills out your contact form, their information is automatically captured in your dashboard. You can export these leads or sync them directly to your CRM. Never lose a connection again - every interaction becomes an opportunity.

Every Parsley profile includes built-in analytics. Track profile views, see which links people click, monitor engagement over time, and capture contact information when visitors save your details. Get insights that help you follow up smarter and understand what resonates with your audience.

Instantly. When someone scans your QR code or chats with your AI assistant, their contact info appears in your dashboard immediately - no manual data entry. For BDRs spending hours on CRM updates, that's time back for actual selling. Studies show 50% of deals go to the vendor that responds first. With Parsley, you can follow up in minutes with context about what they asked.

Yes. Business tier users can export all captured contacts as a CSV file - including name, email, phone, company, job title, and tags. Free tier users can download individual contacts as vCard (.vcf) files to save directly to their phone. You can also export your full profile data as JSON for GDPR data portability. CRM sync (HubSpot, Attio, Salesforce, and others) eliminates manual exports entirely.

When a prospect visits your profile, they can tap the save-to-phone button to download your details as a vCard (.vcf) file. This adds your name, email, phone, company, job title, website, and profile photo directly to their phone contacts. It works on any device - no app download required. QR codes also embed vCard data, so scanning automatically offers to save your contact.

Your Parsley profile can include an AI chatbot that answers prospect questions 24/7, plus contact details (phone, email, address), social media links, photos, videos, embedded calendars for booking meetings, custom CTAs, and more. Arrange everything in the order that works best for you, and update it anytime without reprinting anything.

Yes. Organization accounts let you create and manage profiles for your entire team from a central dashboard. Set consistent branding, manage user permissions, and ensure everyone presents a unified brand. You get team-wide analytics to see trends across all profiles, plus individual analytics for each member to track their performance. Ideal for sales teams, agencies, and organizations.

Individual accounts are for solo professionals. Organization accounts add team management features: an admin dashboard to control all team profiles centrally, consistent branding across your organization, individual analytics for each member, and role-based permissions. Recommended for teams of 5+ users.

Yes. Every free account gets custom colours (4 colour pickers for primary, accent, background, and text), a choice of 16 Google Fonts, and 6 button styles. On the Business tier, you can also remove the 'Powered by Parsley' badge, upload your company logo and banner image, and set organisation-wide brand colours and fonts that apply to every team member's profile automatically.

Yes. Organisation admins on the Business tier can set default brand colours, fonts, button styles, logo, and banner image that apply across all team profiles. Individual members can still personalise their own content, but the visual identity stays consistent. This means new hires get a branded profile in minutes, not hours.

For organizations, Gemini AI surfaces topic trends, hot leads, and coaching opportunities across your team. See which products or features prospects ask about most, identify reps who need support on certain topics, and spot market trends before your competitors. It reveals buyer intent from real conversation data.

Yes. Parsley offers native integration with HubSpot, Salesflare, Attio, Salesforce, Pipedrive, Folk, Twenty, Copper, and other leading CRM tools. Leads captured through your profile automatically sync to your CRM - no manual export required. Don't see yours listed? Get in touch - we're happy to set up any integration free of charge.

Parsley is free to start with core features. Business ($9/month annually or $12/month) adds the AI chatbot, advanced analytics, and unlimited lead capture. Teams pricing is available for organizations that need centralized management. No hidden fees, no per-conversation charges for the chatbot. Contact us for enterprise pricing.

Your free Business trial lasts 14 days with full access to every premium feature - the AI chatbot, advanced analytics, custom branding, CSV export, and more. When the trial ends, your account automatically reverts to the free tier. You won't be charged anything. Your profile and contacts are preserved - you just lose access to Business-tier features until you upgrade. Each user gets one trial, so make the most of it.

Yes. There are no contracts or lock-in periods. You can cancel your Business subscription at any time from your account settings. When you cancel, you keep access to paid features until the end of your current billing period, then your account reverts to the free tier. Your profile and contacts are never deleted when you cancel.

If you're not satisfied within the first 14 days of a paid subscription, contact us and we'll issue a full refund - no questions asked. After 14 days, we don't offer partial refunds, but you can cancel anytime to prevent future charges.

Parsley includes a free email signature generator. Enter your details, choose a layout, and copy the HTML into Gmail, Outlook, or any email client. Your Parsley profile link and QR code are embedded automatically so every email you send becomes a networking opportunity. Find it under Tools in the main menu.

Yes. Download your unique QR code as a high-resolution PNG from your dashboard and add it to printed cards, lanyards, event banners, or presentation slides. When someone scans it, they see your full profile and can save your contact instantly - no app required. Every scan is tracked in your analytics so you can measure event ROI.

No. Parsley profiles are web-based and open in any mobile or desktop browser. When a prospect scans your QR code or clicks your link, they see your full profile immediately - no app store, no sign-up, no friction. They can save your contact, chat with your AI assistant, and book meetings all from the browser.

Your data is stored securely on Google Cloud Platform (GCP) with enterprise-grade encryption, regular backups, and strict access controls. We use technical protections to prevent bots from harvesting your contact information. You maintain full control over your data and can export or delete it at any time.

No. Parsley profiles are protected from search engine indexing using technical measures (noindex meta tags). This prevents your contact information from appearing in Google search results. Your profile is only accessible to people you share it with, not the entire internet.

Yes. Parsley is fully compliant with UK GDPR and the Data Protection Act 2018. All data is encrypted in transit and at rest on Google Cloud Platform. We provide a cookie consent banner, a clear privacy policy, and built-in tools for data portability (JSON export) and account deletion. In the event of a data breach, affected users are notified within 72 hours as required by regulation.

Yes. Under GDPR, any individual can request deletion of their personal data. Prospects who interacted with your profile via the chatbot or contact form can contact us and we will remove their data. Account holders can delete their entire account - including profile, contacts, and analytics - from the Danger Zone in account settings. Deleted usernames become available again after 30 days.